Returns are accepted within 30 days of order delivery date. Item(s) should be returned in the original condition with all tags attached and receipt included
What are the shipping options?
We use the appropriate shipping method based on destination
What are the shipping costs?
Shipping cost is based on delivery address and location
When will I receive my order?
For orders within the US, shipping can take 5-10 business days
For international orders, shipping times depend on destination and transit
What do I do if I never received my order?
Please contact us and we will send you a replacement and request an investigation with the courier/shipping company
How do I make changes to an order I’ve already placed?
Sorry, but no changes can be made after an order is placed
How do I make sure I order the right size?
Please look at the size chart available for each item
How are products made? Where do the materials come from?
We work to bring our customers different products from different parts of the world including local suppliers in the US
How do I contact your company if my question isn’t answered here?
You can reach us at info@zashjeans.com
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